ECU Housing & Residence Life

Resident Assistant On-Call

All of the residence halls have a Resident Assistant (RA) On-Call from 5:00 p.m. to 8:00 a.m. Monday through Friday and 24 hours a day on Saturday and Sunday. Please note that calls outside of these hours will not be answered as the phone is not in use outside of these hours. These on-call staff members are available to residents to assist with after hour emergency situations like after hour room lockouts, after hour emergency maintenance situations, etc. Between 8:00 am and 5:00 pm on weekdays, residents may call 580-559-5602 for assistance. Any individual experiencing or aware of an emergency situation that is threatening to the health and/or safety of any student should immediately call 911 or campus police at 580-559-5555. The RA On-Call number for each building is listed below:

Pontotoc Hall - 580-399-9236
Briles/Knight Hall - 580-399-9242
Pesagi Hall - 580-399-9235
Tiger Commons/Adult Housing - 580-399-8051


Maintenance (Non-Emergency)

If you have a non-emergency maintenance issue in your room, you can place a work order with the physical plant by sending an email to the physical plant, with your name, room number and specifics about the issue.  The physical plant email address is:  You may also place a work order  through your MyECU account, if you prefer to do so.